A CRM Built Around
Your Sales Process

Generic CRMs force your team to adapt to the tool. Unicrats builds custom CRMs that mirror your exact pipeline, automate your follow-ups, and give your sales team an unfair advantage.

30+ CRMs Built
40% Avg Sales Productivity Increase
60% Reduction in Manual Data Entry
12wk Avg Delivery Time

Off-the-shelf CRMs like Salesforce and HubSpot are powerful but generic. They cost a fortune in licences, require months of customisation, and still never quite fit. A custom CRM is built once, owned forever, and works exactly the way your team works.

Key benefits for your business

🎯

Your Pipeline, Your Rules

Custom deal stages, fields, and workflows that match your actual sales process — not a template.

🤖

Automated Follow-Ups

Email sequences, WhatsApp reminders, and task creation triggered automatically at every stage.

📊

Real Sales Analytics

Dashboards showing conversion rates, deal velocity, and rep performance on your metrics.

🔌

Integrates with Your Stack

Connect to your website, email, WhatsApp, telephony, and billing tools out of the box.

💰

No Per-Seat Licensing

One build cost. Unlimited users. No monthly licence fees eating your margin.

📱

Mobile-Ready

Web-responsive and optional mobile app so your field sales team updates deals on the go.

Our CRM Development services

🏗️

CRM from Scratch

Full custom CRM built around your pipeline, team structure, and business rules.

🔌

CRM Integrations

Connect your existing CRM to WhatsApp, telephony, email, billing, and ERP systems.

📧

Sales Automation

Automated email sequences, follow-up reminders, and lead scoring workflows.

🌐

Lead Capture & Routing

Website forms, landing pages, and chatbots feeding directly into your CRM with auto-routing.

📊

CRM Analytics

Custom sales dashboards, forecasting, and rep performance reporting.

🔄

CRM Migration

Migrate from Salesforce, HubSpot, Zoho, or spreadsheets to your custom CRM.

How we deliver results

01

Sales Process Mapping

Document your pipeline stages, deal types, team roles, and automation requirements.

02

Architecture & Design

Database schema, UI wireframes, and integration plan reviewed with your team.

03

Build & Iterate

Agile sprints with bi-weekly demos to your sales team for feedback.

04

Training & Launch

Full team training, data migration, and go-live support.

Technologies & Tools We Use

PythonDjangoReactPostgreSQLRedisCeleryTwilioWhatsApp Business APISendGridRazorpayAWSDocker

Industries we serve

Real EstateFinance & InsuranceHealthcareEducationManufacturingIT ServicesLegalTravel & HospitalityRetailB2B SaaS

Why leading companies choose us

We are a team of 50+ specialists across SEO, development, cybersecurity, cloud, and BPO — delivering measurable outcomes for clients across the US, UK, UAE, and India.

🧠

Sales Process Experts

We interview your sales team to understand what actually slows them down before writing a line of code.

💰

Breaks Even in Year 2

Compare your Salesforce/HubSpot licence cost — a custom CRM typically pays for itself within 18–24 months.

🔄

Evolves with You

Add new modules, change pipelines, and integrate new tools as your business grows.

Get a free consultation

No commitment. Response within 2 hours.

Frequently asked questions

When does a custom CRM make more sense than Salesforce or HubSpot?
When your sales process is complex enough that generic CRMs need heavy customisation, when licence costs exceed ₹5L/year, when you need deep integration with Indian-specific tools, or when you have unique workflows no template supports.
Can you build a CRM with WhatsApp integration?
Yes. We integrate WhatsApp Business API for automated follow-ups, bulk messaging, and two-way conversation tracking inside the CRM.
How long does a custom CRM take to build?
A core CRM with pipeline, contacts, and basic automation takes 8–12 weeks. A full-featured CRM with advanced automation, analytics, and integrations takes 16–24 weeks.

Ready to grow your business
with CRM Development?

Join 100+ companies in Mumbai, India & USA that trust Unicrats for results.

Chat with an Expert